Trust & Safety
We Earn Your Trust Every Day
A community for those who serve only works if members can trust it. Here's how we verify service, moderate the community, and protect your privacy and data.
Our Five Pillars of Trust
Service Verification
- Verify your service through the Verification Center
- Verified members display a badge on their profile
- Verification submissions are reviewed by our team
- Members can report anyone misrepresenting their service
- Falsely claiming a verification status violates our Terms
Community Guidelines & Moderation
- Clear Community Guidelines every member agrees to
- Report people, posts, messages, groups, and events
- Reports are reviewed by our Trust & Safety team
- Content that breaks the Guidelines can be removed
- Accounts can be restricted or suspended for violations
- Moderation decisions can be appealed
Your Safety Controls
- Block members so they can't view your profile or contact you
- Mute members to keep their posts out of your feed
- Mute words to hide posts on topics you'd rather not see
- Track your reports and appeals from Trust & Safety in your portal
Privacy
- We don't sell your personal information
- Privacy settings control who sees what about you
- Choose whether your profile is public
- Download your data from Settings at any time
- Request account deletion from Settings
Security
- Data is encrypted in transit
- Row-level security enforces access rules in the database
- Staff access is limited to what's needed to run and protect the community
- Secrets and keys are kept out of our code
Your Data, Your Control
From the day you join to the day you leave, you decide what you share and who sees it.
You join
Your information is encrypted in transit and stored in our database, where row-level security controls who can read each record.
You choose what to share
Your privacy settings and profile visibility decide what other members can see about you.
You verify your service
Submit verification through the Verification Center. Once our team reviews it, a verified badge appears on your profile.
You stay in control of your feed
Block or mute members, mute words, and report anything that breaks the Community Guidelines.
You can take it with you — or leave
Download your data or request account deletion from Settings at any time.
Frequently Asked Questions
Who can see my personal information?▾
Other members see only what your privacy settings and profile visibility allow. Inside Patriots Protect, staff access is limited to what's needed to run and protect the community, and row-level security enforces those rules at the database level.
Do you sell my data?▾
No. We don't sell your personal information. Our Privacy Policy explains what we collect, how we use it, and when we share it.
What does a verified badge mean?▾
It means the member completed service verification through our Verification Center and our team reviewed it. If you believe someone is misrepresenting their service, report their profile.
How do I report someone or something?▾
Use the report option on a post, profile, or message, or open Trust & Safety in your portal. Reports are reviewed by our Trust & Safety team, who can remove content and restrict accounts under the Community Guidelines. You can also block or mute any member yourself.
What happens to my data if I close my account?▾
You can download your data and request account deletion from Settings. You'll receive confirmation within 30 days. Some records may be kept where the law requires it.
Questions or Concerns?
Email us about safety, privacy, or your data and a member of our team will get back to you.