Terms of Service — Vantage CRM

1. Acceptance

By accessing or using Vantage CRM, you agree to these Terms. If you are using Vantage on behalf of an organization, you represent that you have authority to bind that organization.

2. Platform License

Vantage CRM grants you a limited, non-exclusive, non-transferable license to access and use the platform during your subscription term, solely for your internal business operations.

3. Acceptable Use

You may not use Vantage to: violate any applicable law; transmit unsolicited communications in violation of TCPA or CAN-SPAM; reverse-engineer the platform; access accounts without authorization; or upload malicious code. Violations may result in immediate account suspension.

4. Fees and Payment

Subscription fees are billed monthly or annually as selected at signup. All fees are non-refundable except as required by law. We may change pricing with 60 days' notice; continued use after the change takes effect constitutes acceptance.

5. Data Ownership

You retain all rights to your customer and business data. By using Vantage, you grant us a limited license to process your data solely to provide the services. We do not claim ownership of your data.

6. Confidentiality

Each party agrees to keep confidential the other's non-public information received in connection with these Terms, using at least the same care it uses to protect its own confidential information.

7. Warranties and Disclaimer

Vantage CRM is provided "as is." We warrant that the platform will perform materially as described in our documentation. We disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose.

8. Limitation of Liability

Our aggregate liability to you for any claim arising under these Terms is limited to the fees you paid in the 12 months preceding the claim. Neither party is liable for indirect, incidental, or consequential damages.

9. Term and Termination

These Terms remain in effect while you have an active subscription. Either party may terminate with 30 days' written notice. We may terminate immediately for material breach. Upon termination, your data is available for export for 30 days.

10. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Disputes are resolved by binding arbitration under AAA Commercial Rules, with proceedings in Miami, FL.

11. Contact

Legal notices: legal@vantagecrm.io.