Privacy Policy — Vantage CRM

1. Information We Collect

Vantage CRM collects information you provide directly — such as name, email, phone, and business details — when you create an account or use our platform. We also collect usage data, device identifiers, and interaction logs to improve service quality.

2. How We Use Your Information

We use collected data to operate and improve the Vantage CRM platform, send service communications, enforce our terms, and comply with legal obligations. We do not sell personal information to third parties.

3. Data Sharing

We share data only with service providers who operate under data processing agreements, with your explicit consent, or as required by law. Sub-processors include hosting, analytics, and communication platforms.

4. Data Retention

We retain account data for the duration of your subscription and for up to 90 days after account closure, unless longer retention is required by law or requested in writing.

5. Security

Vantage CRM employs industry-standard security measures including TLS encryption in transit, AES-256 at rest, role-based access controls, and SOC 2-aligned practices. No system is completely immune to risk; we encourage strong unique passwords and multi-factor authentication.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. Submit requests to privacy@vantagecrm.io. We respond within 30 days.

7. Cookies

We use essential cookies for session management and optional analytics cookies. You may disable analytics cookies via your browser settings without affecting core platform functionality.

8. Changes to This Policy

We may update this policy. Material changes are communicated by email 14 days before taking effect. Continued use after the effective date constitutes acceptance.

9. Contact

Questions? Email privacy@vantagecrm.io or write to Vantage CRM, LLC, attn: Privacy Officer.